Terms of service
Terms of Service
Effective Date: 13/11/2025
Business Name: Second Tide
ABN: 39603563233
Email: info@secondtidecollection.com.au
Website: www.secondtidecollection.com.au
1. Overview
Welcome to Second Tide. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our online store hosted on Shopify Inc. By accessing or purchasing from our site, you agree to be bound by these Terms.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given consent for a minor to use this site under your supervision.
You must not use our products for any illegal or unauthorised purpose.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
4. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information and should not be relied upon as the sole basis for decision-making without consulting primary or more accurate sources.
5. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable for any modification, price change, suspension, or discontinuance of the service.
6. Products or Services
Certain products or services may be available exclusively online through the website.
We have made every effort to display our products as accurately as possible, though we cannot guarantee that your monitor’s display of colour will be exact.
We reserve the right to limit sales of our products to any person, region, or jurisdiction, and to limit quantities of products offered.
7. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store.
You agree to promptly update your account and payment information so we can complete your transactions and contact you as needed.
8. Optional Tools
We may provide you with access to third-party tools which we do not monitor or control. You acknowledge that we provide access “as is” and “as available” without any warranties or endorsements.
9. Third-Party Links
Certain content, products, and services available via our website may include materials from third parties.
We are not responsible for the content or accuracy of third-party materials or websites.
10. User Comments, Feedback and Submissions
If you send creative ideas, suggestions, or other materials (collectively, “comments”), you agree that we may edit, copy, publish, or use them without restriction.
We are under no obligation to maintain comments in confidence or to pay compensation for them.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which you can view here
.
12. Errors, Inaccuracies and Omissions
Occasionally, information on our site may contain typographical errors or omissions relating to product descriptions, pricing, or promotions.
We reserve the right to correct such errors or cancel orders if any information is inaccurate at any time without prior notice.
13. Prohibited Uses
You are prohibited from using the site or its content:
for any unlawful purpose;
to violate any laws;
to infringe upon our intellectual property rights;
to harass, abuse, or discriminate against others;
to submit false or misleading information;
to upload or transmit viruses or malicious code;
to collect personal information of others;
or to interfere with the security features of the service.
14. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
You agree that from time to time we may remove the service for indefinite periods or cancel it at any time, without notice.
In no case shall Second Tide, our directors, employees, or affiliates be liable for any injury, loss, claim, or damages of any kind arising from your use of the service or products purchased.
15. Indemnification
You agree to indemnify, defend and hold harmless Second Tide and our affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
16. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be deemed severed without affecting the validity of the remaining provisions.
17. Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate at any time by notifying us that you no longer wish to use our services.
18. Entire Agreement
These Terms and any policies or operating rules posted by us constitute the entire agreement between you and Second Tide.
19. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Australia, under Australian Consumer Law (ACL).
20. Contact Information
Questions about the Terms of Service should be sent to:
📧 info@secondtidecollection.com.au
🌐 www.secondtidecollection.com.au
📍 Australia